“I just wanted to express my grateful thanks to your team and in particular to the lady who delivered our medication yesterday – for myself and my husband.
I had arranged for the medication to be delivered to Theydon Bois Pharmacy and was going to ask a neighbour to pick it up. My neighbours have already been so helpful with shopping and support. It was a lovely surprise when the doorbell rang and our medication was delivered ‘out of the blue’. It’s one thing less that I have to ask my neighbours to help with. Thank you All for the support you are giving to people across the District. It is very much appreciated.”
“I cried, I couldn’t believe that someone would do that for me – It was like a Christmas hamper – Thank you all so much – I will clap doubly hard tonight for all you wonderful kind people ”
“I am so very grateful to you, to Andrew, and to Trevor for the help you gave to me and to my husband. It is because of you that we have stayed safe, and we are extremely grateful to you for your care and concern.”
“They’ve just delivered this lovely box of fruit and veg, absolutely beautiful. I really do appreciate it. Many thanks to you and to Ongar Dairy for all your help and support.”
“Parsonage Court 33 residents received something, all were very grateful. It is not about what they are being given which is much appreciated but the fact that they are being thought about in these difficult times. What comes across to me is that the elderly think they are forgotten about and the fact that VAEF is keeping them in mind goes a long way. ”
“I just wanted to say thank you so much for your help at a time when I needed it most. My husband’s death came as a huge shock to me – sadly he died from COVID 19, and as you know I have no immediate family apart from my sister who herself is unwell. Your kindness and understanding meant so much, having you there to help organise the funeral car and flowers took so much anxiety away from me – I can’t thank you enough. I would also like to say a big thank you to your wonderful volunteer who phones me regularly each week to check that I am ok, she has been amazing too – what would I have done without you all !!!”
“I don’t know how to thank you and your wonderful organisation for everything you have done for me. I really didn’t know where to turn for support as every phone number I was given I got the same answer – “We can’t help you, you’ll need to phone this number etc;” this went on for nearly a week, I truly felt like giving up, my food was so low I just didn’t know how I was going to get through this awful situation until I came across VAEF’s details. After speaking with you, I felt like all my prayers had been answered, I couldn’t believe it when you said you were able to help me, and even though it was Bank Holiday Monday you managed to get someone to go and do some shopping for me – You are all Angels and I truly feel blessed for all the help and support you have given me – Thank you. I would also like to say thank you for the most wonderful box of fresh fruit/veg that I received from Ongar Dairy Foods.”
“Thank you so much, the service I have received has been absolutely brilliant – you are all wonderful putting your lives at risk to save ours!!!!”
“I have found myself as many thousands in a situation no one could ever of imagined. Coronovirus lock down. Wow what shall we do,panic,stress, get upset. How do I get my vital medication ? Ive been told i must stay in for 12 weeks as I am high risk due to underlying health issues…
With no one here with me to assist in anything I May need . I had no idea what I was going to do. Now, shall I go out ? No Lesley, you have to stay home, only go out for your appointments I find I’m telling myself. To my absolute joy I received a telephone call advising that I could possibly get some assistance. I could of jumped for joy. I was told I could possibly get some help from Voluntary Action Epping. After speaking with Yourself Julie, you kindly said that I could have assistance and my medication would be collected and delivered to me. I cannot tell you how much you eased my mind.
Today Trevor has been to deliver my medication, to which I am extremely grateful. Please convey my thanks to Trevor, he really has saved my life…
Voluntary Action Epping has been absolutely amazing during this time in life that many of us are struggling due to isolation.. delivering items to myself and many others, arranging deliveries to our homes as we cannot go out at this awful time. I have stayed in my home and found myself wondering what shall I now do with all this time I have. I have been making masks for many nurses that have put out appeals via social media. I am trying to put back something for all that is being done for us. Having some protection is better than not having any. Today I have started some more masks and I am pleased to say these are coming to Voluntary Action Epping. This truly is the least I can do for all that you have so very kindly done for myself… You truly are all such a blessing to us that are in isolation. Thank you so very much for all you have done for me, I will never forget your kindness at this very unprecedented time we all find ourselves in .”
“We would like to thank you for your outstanding services you are providing us during the recent months of the lockdown for Corona (COVID-19). Recently, I felt very sorry for your team, Not only, they went several times to the pharmacy to bring my medications, But also to bring our regular groceries. Your team ,were always on time and friendly with us you never let us down. Your help is much appreciated. To day we found a garden from Heavens on the steps of our front porch. I am speechless and can’t find the words to explain me. ”
“You have all been extremely busy and, dare I say, innovative at VAEF and across the District and I was so impressed by what has been going on-brilliant community spirit to the fore as a response to the crisis. Our sincere congratulations to all. I will certainly share the helpful link with the team who I know will be very interested in the update.” Andrew Clarke, Essex Community Foundation
“Fantastic read , I was aware of much of it but not all of it. Such a tonic , thanks for sharing.” Cllr Stephen Murray
“Just wanted to send you a massive thank from the family that you helped last week. Mum was overwhelmed with what she received and is VERY grateful to everyone for organising this. Mum and her children were able to eat and she made quite a few things with the contents of the box. Thank you to you and your team for the support and Barnardo’s are very grateful for the partnership working that we have been able to do.” Child Health & Well Being Services
“Once again, thank you for all the great work that you and your team are doing to support our local residents, we are so grateful for this 😊” Epping Forest District Council
“Would just like to add that the client spoke very highly of the support she received yesterday – she describes it was a life saver.” Social Prescribing Link Worker
“I just want to say a big thank you to the VAEF Team. As a local resident myself it is heart-warming to know we have charities and volunteers like yourselves who are supporting the people most vulnerable in this time of need and uncertainty.” Epping Forest District Council
“Dear team at VAEF,
Yesterday I received a delivery from yourselves and although my neighbour had arranged this for me, I had no idea what to expect and it far exceeded anything I thought we might get!
Wow I am so truly grateful for every single item you gave us! Thank you so so much this has made a big difference to our eating and with it being just me & my teenage son, it will go a long way!
I haven’t been able to eat for 12 days as I have been hit hard with Covid but the timing of this delivery was perfect as from it I had my first bit of food in so long and I enjoyed very much a humble jacket potato. This food being all so fresh will encourage me to try more and more slowly and help to get me on the road of recovery.
So once again I send my gratitude and thanks to everyone that has made this possible”
“Thank you so much for your help. My prescriptions have been delivered by Trevor so quickly. Nick called and said Trevor will be picking up the prescriptions for me. Please thank them both for their help. It is really appreciated.”
“I had a very pleasant chat with Jina Symes earlier this week. This lovely, patient ,charming lady arranged for my wife and I to receive a delivery of food supplies. I am writing to thank her and everyone involved in this most kind and generous gift. The veg and fruit was fresh and pristine in appearance, the food was wonderful.. There was fruit we had not had for a long, long time and the veg was magnificent and tasted like we remember from our youth — more than 60 years ago — unlike supermarket forced mass produce. We were amazed at the food which included — for us anyway — several treats. It made our week. We were excited, awestruck and delighted and i confess that more than a few tears of pure joy were shed by both of us at the kindness and generosity of you all. May your Gods bless and keep you safe and well, I cannot thank you enough for bringing a lot of sunshine into our lives.
Eternal thanks, love ‘n’ virtual hugs to you and yours from Joan and me, this act of compassion will live forever in our hearts,. Thank you and your colleagues for all you are doing selflessly in these dark days. I wonder if you realise how much happiness you really are giving old fogies like us? !!! ”
A lovely message of thanks was received last week from Mr & Mrs D, “Thank you to Voluntary Action Epping Forest for the wonderful surprise hamper that we received today. We have been unable to get out for various health reasons and lockdowns, so this has been a much appreciated and welcome gift.”